Issues reported by previous guests

This view highlights potential issues mentioned repeatedly in guest reviews. It helps you quickly spot risks — such as noise or unreliable Wi-Fi — before deciding to book.

One-time snapshotBased on guest complaintsLocal analysisExample: 1 issue detected

What this panel shows

This panel appears when you open Review Insights on an Airbnb listing. It scans guest reviews for recurring complaints and highlights potential issues worth being aware of before booking.

Example view from an Airbnb listing showing detected issues based on guest reviews.

⚠️ Things to be aware of

Only issues that appear repeatedly in guest reviews are shown here. A single negative comment is not enough — the goal is to surface patterns, not isolated opinions.

Noise / Quietness

1 issue
Mentioned by one guest

If no issues are shown, it means no recurring complaints were detected — not that the listing is perfect.

Deep review analysis

Deep review analysis summarizes patterns found across multiple Airbnb listings. It aggregates guest reviews and highlights recurring themes, strengths, and potential improvement areas.

In this example, reviews from 4 listings were analyzed, each based on its available guest feedback. Listings with very few reviews may not appear.

Analysis results based on reviews

4 analyzed listings
Based on 8–11 guest reviews per listing

This analysis is a one-time snapshot generated from the current set of public reviews. Results may change as new reviews are added.

How issues are categorized

Problems — frequent negative feedback with clear impact
Watch-outs — occasional concerns worth noting
Strengths — aspects guests consistently praise
Mixed — topics with both positive and negative mentions

A category is only shown if it appears repeatedly across reviews. Single mentions are ignored.

Review themes

Reviews are grouped into themes such as Amenities, Location, Host behavior, Communication, Cleanliness, and Value.

Each theme shows:

• how often it is mentioned
• an average sentiment score
• representative review excerpts
• common improvement suggestions

Example suggestions like “improve soundproofing” or “add coat hooks” are derived from repeated guest feedback, not individual opinions.

This analysis highlights patterns mentioned by guests. It does not replace reading full reviews and may miss context, sarcasm, or individual circumstances.